Terms of use

Bin by Bin is a home inventory app operated by Enjoix Labs LLC. These terms are the agreement between you and us. They cover the hosted service at binbybin.app, the dashboard, and the mobile app when it is signed in to that service. Running the app against your own server is covered near the end.

By creating an account or using the app, you agree to these terms. If you do not agree, do not use the service. What we do with your data is a separate document, the privacy policy, and it is part of this agreement.

The short version#

• Your inventory is yours. We store it so the service can work, and we do not sell it or train AI models on it.
• Smart Scan and semantic search are automated and are sometimes wrong. Check what they write before relying on it.
• Paid plans are bought through the App Store or Google Play, renew on their own until you cancel, and are canceled in your store account, not by us.
• Your inventory is a record you keep for yourself. It is not proof of ownership and not an insurance document.
• We provide the service as it is, and what we owe you if something goes wrong is limited to what you paid us.

Who we are#

Enjoix Labs LLC. Reach us at support@enjoixlabs.com for anything in this document.

Your account#

• You need to be 13 or older, or older if that is the minimum age where you live. The service is not directed at children under 13.
• Give a real email address. It is how we send verification, password resets and notices about these terms, and how you get back in when you forget a password.
• Keep your password to yourself. You are responsible for what happens under your account. Tell us promptly if you think someone else is in it.
• One person per account. Sharing an account with your household works today, and you are responsible for whoever you hand the password to.

What you own, and what you let us do#

Your inventory is yours. The bins, items, rooms, homes, names, notes and photos you create stay your property. We claim no ownership of any of it.

To run the service we need your permission to handle that content, so you give us a license to store it, back it up, move it between your devices, resize and convert your photos, and send what a feature needs to the providers named in the privacy policy so the feature can answer you. That license exists to operate the service for you and for nothing else. It ends when you delete the content or your account, apart from backup copies that age out on the schedule the privacy policy describes.

We do not sell your content, and we do not train AI models on it. Where a provider we use has its own position on training, the privacy policy says so plainly rather than making a promise we cannot keep on their behalf.

Your license to the app#

We grant you a personal, nontransferable license to use Bin by Bin on devices you own or control, for your own inventory, under these terms. Everything in the app itself stays ours: the code, the design and the name. Nothing here transfers them to you.

If you got the app from the App Store, that license is a nontransferable license to use it on any Apple-branded products that you own or control, and as permitted by the Usage Rules in Apple's Media Services Terms and Conditions, including access by other accounts through Family Sharing where Apple allows it.

Do not copy, modify, reverse engineer, rent or redistribute the app, except where the law gives you that right whatever this agreement says. Running the backend on your own hardware is supported and is covered below.

How you may use it#

Use the service for your own inventory, lawfully. Do not:

• upload content you have no right to, or anything illegal;
• use it to store or process someone else's personal information without their agreement;
• try to break, overload, probe or work around the service, its quotas, or the account separation that keeps tenants apart;
• resell the service, or run it as a service for other people;
• scrape it, or drive it with automated scripts rather than the app;
• use the AI features on images you have no right to send.

We can suspend an account that does these things, and we will tell you why unless telling you would defeat the point.

The AI features#

Smart Scan reads a photo and writes a name, a description and tags. Semantic search matches your query against your own items. Both are automated, both are built on models we do not control, and both are sometimes confidently wrong.

• Check what they write. Treat the result as a first draft that saves typing, not as a fact about your property.
• They are not advice. Nothing the app produces is a valuation, an insurance assessment, a safety judgment, or legal or tax advice.
• They run on a quota. Each plan includes a number of Smart Scans per month. The current numbers are shown in the app, and we can change them with notice.
• They send content to other companies. Which ones, and what goes to each, is in the privacy policy.

Your inventory is not proof of anything#

The app helps you remember what you own and where you put it. It is a private record you write yourself, and nobody verifies it.

So it is not a proof of ownership, an appraisal, or an insurance schedule, and we make no promise that it will satisfy an insurer, a landlord, a court or anyone else. If you need a record that carries weight with someone, keep receipts and ask them what they require.

Paid plans#

A free account includes a monthly allowance of Smart Scans. A paid subscription raises it, and we may also set limits on how many homes a free account keeps and how many photos it backs up. Whatever limits are in force are the ones shown in the app.

• Where you buy. Subscriptions and scan packs are sold through the App Store or Google Play. The price, the currency and any tax are what the store shows you before you confirm. Your purchase is also subject to that store's own terms.
• Automatic renewal. A subscription renews by itself at the end of each period and your store account is charged, until you cancel. Stores normally charge within 24 hours before a period ends, and a cancellation made less than 24 hours before a renewal usually applies to the period after it.
• Canceling. Cancel in your App Store or Google Play account settings. We cannot cancel a store subscription for you, and neither deleting the app nor deleting your Bin by Bin account stops the billing. Cancel first, then delete.
• After you cancel you keep the paid plan until the period you already paid for runs out, and then the account returns to the free plan. Your data stays; only the allowances change.
• Free trial. Where we offer one, it runs for the stated length and then converts to a paid subscription unless you cancel before it ends. Buying a subscription during a trial usually forfeits the rest of the trial, which is the store's rule rather than ours. One trial per store account.
• Scan packs are a one-time purchase of extra scans. They are added to your account by our server, do not expire, and remain if you cancel a subscription. Because they are consumed rather than restored, a store's Restore Purchases does not bring them back; our record of your balance is what counts.
• Refunds are the store's to give. We do not take your payment, so we cannot refund it. Ask the App Store or Google Play. Where the law where you live gives you a right to cancel or a refund, that right stands regardless of this section.
• Price and plan changes. We can change prices and what a plan includes. A change reaches an existing subscriber at the next renewal, and we will give notice first, in the app or by email, so you can cancel if you would rather not continue.

The service will change#

We add features, change them and sometimes remove them. We may set or adjust technical limits. If we discontinue something you rely on, or shut the service down, we will give reasonable notice and time to export your data.

You can export your inventory as CSV from Settings at any time, and we suggest you do that before any change matters to you.

We do not promise the service is always available. It depends on providers we do not control, and it is a small operation.

Running your own server#

The app also runs against a backend on your own hardware. That setup is yours to run: your machine, your backups, your security, and any AI provider keys you configure. We supply the software as it is, with no warranty and no support commitment, and we cannot recover data from a server we do not have.

These terms still cover the app itself and anything you use on our hosted service.

Ending it#

You can stop at any time. Delete your account from Settings in the app, or from the account deletion page on the web. Deletion is real and is not reversible, so export first. Remember that it does not cancel a store subscription.

We can suspend or close an account that breaks these terms, that is used to harm the service or another person, or where we are required to. Except where a breach makes it impossible, we will give you notice and a chance to export.

What we do not promise#

The service is provided as is and as available. To the fullest extent the law allows, we disclaim every implied warranty, including fitness for a particular purpose, merchantability, accuracy, and uninterrupted or error-free operation.

We do not promise that the AI features are accurate, that search finds everything, that your data is never lost, or that the service meets a legal or insurance requirement you have.

Some places do not allow these exclusions. Where that is true, this section applies only as far as it is allowed and the rest of the agreement stands.

What we owe you if something goes wrong#

To the fullest extent the law allows:

• We are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost data, or the cost of replacing property.
• Our total liability for any claim relating to the service is limited to the greater of what you paid for Bin by Bin in the 12 months before the claim, whether to us or through a store, or 50 US dollars.

This is the trade that makes a service at this price possible. Where the law where you live does not allow a limit like this one, it does not apply to you.

Your side of it#

You agree to cover us for claims brought by someone else that arise from content you put into the service, from your use of it, or from your breach of these terms, including reasonable legal costs. We will tell you about any such claim and let you take part in the defense.

Disputes#

Talk to us first. Write to support@enjoixlabs.com and describe the problem. Most things end here, and both of us have to try this for 30 days before starting anything formal.

Then arbitration. If that does not settle it, you and we agree that any dispute arising out of these terms or the service is resolved by binding individual arbitration, not in court and not before a jury. Arbitration is conducted by a recognized arbitration provider under its consumer rules, in Washington or, at your choice, remotely or where you live.

Two exceptions. Either of us may bring a claim in small claims court if it qualifies. Either of us may ask a court to stop infringement or misuse of intellectual property.

Individually, not as a class. Claims are brought only in your own name. Class, collective and representative actions are waived by both of us. If that waiver is unenforceable for a particular claim, that claim leaves arbitration and goes to court, and the rest of this section still holds.

You can opt out. Write to support@enjoixlabs.com within 30 days of first accepting these terms, saying you opt out of arbitration. Opting out costs you nothing else in this agreement.

Governing law. These terms are governed by the law of the State of Washington, without regard to its conflict of law rules. Where arbitration does not apply, the courts of that state have jurisdiction. Nothing here takes away a consumer protection you have where you live that cannot be waived.

If you got the app from Apple#

These terms are between you and Enjoix Labs LLC only. Apple is not a party to them.

• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to conform to any warranty that applies, you may tell Apple, and Apple will refund the purchase price of the app, if any. To the fullest extent the law allows, Apple has no other warranty obligation at all, and everything else about warranties, liability and claims is between you and us.
• We, not Apple, are responsible for addressing any claim about the app, including product liability, a failure to meet a legal requirement, and consumer protection claims.
• We, not Apple, are responsible for investigating and resolving a third party's claim that the app infringes their intellectual property.
• You confirm you are not in a country subject to a US embargo or designated as supporting terrorism, and that you are not on a US list of prohibited or restricted parties.
• Apple and its subsidiaries are third party beneficiaries of these terms and may enforce them against you.

Changes to these terms#

We can update these terms. The effective date at the top moves when we do. For a change that matters to you, rather than one that only makes the document clearer, we will give notice in the app or by email before it takes effect. Using the service after that means you accept the new version. If you do not, stop using the service and delete your account.

The rest#

• If any part of these terms is unenforceable, the rest stays in force.
• Not enforcing something once does not waive it.
• You may not transfer this agreement. We may transfer it to a successor if the business is sold, and your rights stay the same.
• These terms and the privacy policy are the whole agreement between us about the service.

Contact#

support@enjoixlabs.com